http://www.thecustomervoices.com Your Customer Service Stories... The Good, The Bad, and The Nightmares. Fri, 18 Sep 2009 18:16:12 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.thecustomervoices.com/2009/08/07/service-magic-contractor-kwik-klean-bad-customer-service/ http://www.thecustomervoices.com/2009/08/07/service-magic-contractor-kwik-klean-bad-customer-service/#comments Sat, 08 Aug 2009 04:34:40 +0000 scheyney http://www.thecustomervoices.com/?p=38 http://www.thecustomervoices.com/2009/08/07/service-magic-contractor-kwik-klean-bad-customer-service/feed/ 7 http://www.thecustomervoices.com/2009/07/08/united-airlines-its-called-accountability/ http://www.thecustomervoices.com/2009/07/08/united-airlines-its-called-accountability/#comments Wed, 08 Jul 2009 20:27:19 +0000 scheyney http://www.thecustomervoices.com/2009/07/08/united-airlines-its-called-accountability/ http://www.thecustomervoices.com/2009/07/08/united-airlines-its-called-accountability/feed/ 0 http://www.thecustomervoices.com/2009/07/07/social-media-monitoring-is-a-customer-service-game-changer/ http://www.thecustomervoices.com/2009/07/07/social-media-monitoring-is-a-customer-service-game-changer/#comments Tue, 07 Jul 2009 23:01:45 +0000 scheyney http://www.thecustomervoices.com/?p=30 http://www.thecustomervoices.com/2009/07/07/social-media-monitoring-is-a-customer-service-game-changer/feed/ 1 http://www.thecustomervoices.com/2009/06/16/american-airlines-turns-a-bad-situation-into-a-positive-one/ http://www.thecustomervoices.com/2009/06/16/american-airlines-turns-a-bad-situation-into-a-positive-one/#comments Wed, 17 Jun 2009 03:22:42 +0000 scheyney http://www.thecustomervoices.com/?p=25 http://www.thecustomervoices.com/2009/06/16/american-airlines-turns-a-bad-situation-into-a-positive-one/feed/ 1 http://www.thecustomervoices.com/2009/01/14/losing-control-of-your-process/ http://www.thecustomervoices.com/2009/01/14/losing-control-of-your-process/#comments Wed, 14 Jan 2009 20:28:24 +0000 scheyney http://www.thecustomervoices.com/?p=22 http://www.thecustomervoices.com/2009/01/14/losing-control-of-your-process/feed/ 0 http://www.thecustomervoices.com/2008/12/17/united-airlines-has-reach-a-new-low-in-customer-service/ http://www.thecustomervoices.com/2008/12/17/united-airlines-has-reach-a-new-low-in-customer-service/#comments Thu, 18 Dec 2008 05:12:43 +0000 scheyney http://www.thecustomervoices.com/?p=19 http://www.thecustomervoices.com/2008/12/17/united-airlines-has-reach-a-new-low-in-customer-service/feed/ 1 http://www.thecustomervoices.com/2008/03/16/bellagio-service-has-me-buzzing/ http://www.thecustomervoices.com/2008/03/16/bellagio-service-has-me-buzzing/#comments Sun, 16 Mar 2008 13:52:02 +0000 scheyney http://www.thecustomervoices.com/2008/03/16/bellagio-service-has-me-buzzing/ http://www.thecustomervoices.com/2008/03/16/bellagio-service-has-me-buzzing/feed/ 0 http://www.thecustomervoices.com/2007/09/05/its-okay-to-have-mice-in-restaurants/ http://www.thecustomervoices.com/2007/09/05/its-okay-to-have-mice-in-restaurants/#comments Thu, 06 Sep 2007 03:48:20 +0000 scheyney http://www.thecustomervoices.com/2007/09/05/its-okay-to-have-mice-in-restaurants/ http://www.thecustomervoices.com/2007/09/05/its-okay-to-have-mice-in-restaurants/feed/ 2 http://www.thecustomervoices.com/2007/09/05/northwest-airlines-doesnt-care/ http://www.thecustomervoices.com/2007/09/05/northwest-airlines-doesnt-care/#comments Wed, 05 Sep 2007 13:55:12 +0000 scheyney http://www.thecustomervoices.com/2007/09/05/northwest-airlines-doesnt-care/ http://www.thecustomervoices.com/2007/09/05/northwest-airlines-doesnt-care/feed/ 6 http://www.thecustomervoices.com/2007/06/28/airplane-passengers-sitting-on-the-runway/ http://www.thecustomervoices.com/2007/06/28/airplane-passengers-sitting-on-the-runway/#comments Fri, 29 Jun 2007 05:46:16 +0000 scheyney http://www.thecustomervoices.com/2007/06/28/airplane-passengers-sitting-on-the-runway/ http://www.thecustomervoices.com/2007/06/28/airplane-passengers-sitting-on-the-runway/feed/ 1