Comments on: About

By: scheyney

scheyney — Sun, 21 Aug 2011 03:29:38 +0000

Thanks for reaching out. I appreciate any linking to any of my blog posts.

By: Active Bystander

Active Bystander — Sat, 20 Aug 2011 01:22:20 +0000

Hi,
I just came across your blog tonight while I was searching for news articles to tie in with my own new blog. It seems we have some similar ideas and approaches to the same topic of customer service. I hope you won’t mind if I link my readers to some of your entries (while giving you credit for your work) as I think it will help explain some of the points I’m trying to make. Thank you for providing your own experiences, I’m still trying to collect enough to support the concepts I am discussing. Hope to see more!

By: Michael %9

Michael %9 — Thu, 23 Apr 2009 19:32:57 +0000

Hi there, I found your blog via Google while searching for phone number searching and your post looks very interesting for me.

By: Sean Cheyney

Sean Cheyney — Thu, 16 Apr 2009 17:28:25 +0000

Thanks for sharing your experience with Aquis Communications.

You just described one of my biggest pet peeves when dealing with customer service departments. There are a rare few companies that will actually have someone call you back as they “promise”.

It appears that common courtesy has flown the coop.

By: Kchapman

Kchapman — Thu, 16 Apr 2009 14:22:16 +0000

AQUIS COMMUNICATIONS-POOR CUSTOMER SERVICE

We have been doing business with Aquis for four years, and there have been numerous problems. Billing errors, Equipment and service problems. When i asked to speak to a supervisor or manager about the issues we are having I was told one was not available? How can a manager not be available to discuss issues customers have? I was advised a manager would call me back in one to two business days, that was 8 days ago????