I’m sitting on a flight from Chicago to Orlando in June 2006 absolutely fuming. What was I thinking??? I had the worst airline customer service of my life the last time I flew Ted (operated by United), and yet I chose to fly this airline again. Wrong move!
It was like the flight attendants were purposely being as rude and obnoxious as possible in order to out do each other. As I sat with my wife and 17 month old son thinking about what to write to United, I was inspired to let my voice be heard in a larger medium. Thus, The Customer Voices was born.
I’ll share my experiences, and I’m also looking for all your customer services stories, the good, the bad, and the nighmares.
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Looking forward to seeing what you do here.
Thanks Paul.
Awesome job Sean, I’ll keep checking back for more so keep us posted!